The hotel offers 383 individually furnished rooms with air conditioning, premium bedding, and pillow menus. All rooms include bathrobes, soundproof walls, and views of Shanghai's cityscape. Room types range from doubles and twins to suites with executive lounge access. Each room has a TV with cable channels, an electric kettle, and a wardrobe.
Dining & Bars
Mao Chinese Restaurant serves refined French cuisine with fusion dishes. Mosaic Coffee Shop offers international buffet and à la carte options all day. Bar 505 provides cocktails, fine wines, and home-brewed beer. The Club Lounge on the 30th floor serves buffet breakfasts, evening cocktails, and light refreshments.
Spa & Wellness
The Vita Spa and Fitness Centre offers traditional Shanghai spa experiences including massages. The fitness center features Peloton bikes, Technogym equipment, and on-demand personal training. Additional facilities include a sauna and heated saltwater pool.
Location & Access
Located on Nanjing Road East, the hotel is within walking distance of People's Square (1 km), The Bund (1 km), Shanghai Museum (1 km), and Yu Garden. The Nanjing Road East Station and People's Square Station metro stops are adjacent to the property, providing direct access throughout Shanghai.
Services & Amenities
The hotel provides complimentary high-speed Wi-Fi, concierge services, and babysitting/childcare. The business center includes 6 meeting rooms with free use for up to two hours for Club Lounge guests. Additional amenities include free private parking, gift shops, and ironing facilities in rooms.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Site of the Second Congress of the Communist Party of China
1.3
mi
Shopping Area
Brilliance Shimao International Plaza
3000 ft
Pagoda
City God Temple of Shanghai
1.3
mi
Landmark
The Bund City Sculptures
3400 ft
Landmark
Museum of Contemporary Art Shanghai
4200 ft
Landmark
Shanghai Pudong Development Bank
2100 ft
Gallery
Three on the Bund
2300 ft
Museum
Museum of Illusions
2500 ft
Landmark
M&M's World
3000 ft
Gallery
PearlLam Galleries
2900 ft
Landmark
Old Town
1.2
mi
Monument
Monument to the People's Heroes
4.1
mi
Landmark
Heping Fandian
3.9
mi
Nearby
No.429 Fuzhou Road
Shanghai Brush-pen and ink Museum
1300 ft
Nanjing East Road
YongAn XiuXian Jie
1800 ft
Restaurants
Haagen-Dazs
700 ft
NanJingDongLu 299Hao Hong Yi GuoJi GuangChang 108-109 ShangPu
Sofitel Mosaic Restaurant
300 ft
505 Nanjing East Road
Pizza Hut
500 ft
HuangPu District NanJing East Road 479
South Beauty
700 ft
DaDuHe Road 168 Nong 56
Carnation Restaurant
700 ft
NanJing East Road 505
YangZhou Restaurant
700 ft
No.345 Fujian Middle Road
Sofitel 505 Bar
300 ft
505 Nanjing East Road
YaMa Xun BaXiKaoRou
500 ft
HuangPu District NanJing East Road 479
ShangHai YuXinChuanCai
1700 ft
No. 399
Chongqing GaoLao Jiu Hotpot
1800 ft
2F Huasheng Mansion
Qichongtian Old Shanghai Restaurant
1600 ft
No.627 Nanjing East Road 7/F
Shang Seafood Qiang Fang
1700 ft
4f
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 9 reviews
4/5
based on 1676 reviews
0.9
0.9/10 based on 3609 reviews
#109 of 5,325 hotels in Shanghai based on Tripadvisor
David
United Kingdom,
April
2024
7.8/10
Staying at the hotel was a delight! The staff couldn't do enough to make our stay pleasurable, although some areas of the hotel were in disrepair. The club room with light snacks and drinks was a great addition, and breakfast was a must-try.
Rooms
8.0
The rooms were comfortable and clean, a must-try for a pleasant stay.
Service
7.0
The staff were nice and helpful, making my stay enjoyable. They even arranged a car to the airport at a reasonable price, though there was an incident with housekeeping entering my room without notice.
Location
9.0
The hotel's location is fantastic, right at Nanjing Pedestrian Walk, making it super convenient. It's close to metro stops and offers easy access to various dining options.
Dining
7.0
Dining in the restaurant overlooking Nanjing Road was a great experience, with a French taste in every meal. However, the variety could be improved for more options.
Facilities
8.0
The hotel facilities were good, offering everything I needed during my stay.
Douglas
United Kingdom,
March
2024
9.0/10
The hotel is situated in a perfect location, right along the vibrant Nanjing East shopping street offering plenty of food options and close to major train stations. The service is exceptional, with staff going above and beyond to assist guests. The dining experience is delightful, offering a taste of French cuisine, and the facilities are in excellent condition.
Rooms
8.0
The rooms were spacious, clean, and comfortable, with a lovely large shower and bath.
Service
9.0
The staff were incredibly helpful and attentive throughout our stay.
Location
10.0
The location is perfect, right in the heart of the bustling Nanjing East shopping street with easy access to nearby attractions.
Dining
9.0
The dining experience was excellent, offering a delightful taste of French cuisine.
Facilities
9.0
The hotel facilities were well-maintained and met all our needs.
Garry
United Kingdom,
December
2023
7.8/10
The hotel had clean rooms with great facilities, but there was a water leakage issue on the first night and check-in took too long. The club room was a nice addition.
Rooms
7.0
The rooms were clean and had great facilities, but they were a bit small. Waiting for a long time during check-in was inconvenient.
Service
6.0
The staff seemed unprofessional and took a long time to scan our passports, but they were friendly and well trained for basic requests.
Location
9.0
The location was excellent, right in the Nanjing road district with easy access to transportation and shopping opportunities.
Dining
8.0
The dining experience was top level, but some found it expensive. The club room offered a good breakfast option.
Facilities
9.0
The facilities were modern and clean, providing great amenities.
Joel
United States,
December
2023
8.0/10
My stay at the hotel had its ups and downs. The rooms were spacious and very clean, but some issues like the sewage smell and bugs in the junior Suite brought the experience down a bit. The location was fantastic, close to bustling shopping districts and major attractions, making it easy to explore the city. The dining experience was enjoyable, especially the rich breakfast options, but some Asian dishes could be improved. Overall, a decent option for those looking for a well-located hotel with friendly service.
Rooms
7.0
The rooms were spacious and very clean, but there were some issues like a sewage smell and bugs in the junior Suite.
Service
8.0
The service was generally good, with special kudos to the Concierge staff and staff in the Sofitel Club, although there were some unfriendly staff members.
Location
9.0
The location was fantastic, close to bustling shopping districts and major attractions, making it easy to explore the city.
Dining
8.0
The dining experience was really good, especially the rich breakfast options, but some Asian dishes could be improved.
Facilities
The hotel offered a range of facilities to make the stay more convenient and enjoyable.
Ian
United Kingdom,
November
2023
8.0/10
I had a great stay at the hotel overall. The rooms were very good, big, and exceptionally clean, but unfortunately had a strong cigarette smell. The pricing must be clear with tax and breakfast included.
Rooms
8.0
The rooms were excellent and exceptionally clean, but had a strong cigarette smell.
Service
7.0
The staff knew exactly where to go to serve the guests and were very friendly. However, there were some issues with air quality and street noise that affected our stay, leading us to leave early. Also, the bar staff was not very welcoming.
Location
9.0
The hotel is in a very central location, near the metro and within walking distance to the river. It's right in the heart of Nanjing Road district, offering easy access to various attractions.
Dining
8.0
The dining experience was excellent with a nice city view, offering both Western and Asian cuisine options. However, some dishes were not up to European standards.
Facilities
8.0
The hotel offers various facilities including room service, car hire, dry cleaning, and more.
Al
United States,
September
2023
6.8/10
The hotel is in a fantastic location, right in the heart of the pedestrian area in East Nanjing road. The rooms are a little bit run down, reminiscent of a 1950s movie, with buffet options available but feeling a bit tired. Service ensures that English is not a problem, although there were instances of being impolite and not very attentive. The location is perfect for exploring, especially with the staff's cooperation and a variety of breakfast choices. The dining experience disappointed me, despite being a nice change from the hustle and bustle, as the options were not as expected.
Rooms
7.0
The rooms felt like they're from the 1950s movie but are clean and comfortable.
Service
6.0
The service can be improved in terms of attentiveness and politeness.
Location
9.0
The hotel is in a great location in the bustling tourist center, perfect for exploring the area.
Dining
5.0
The dining experience was a bit of a letdown, not meeting the high expectations I had.
Facilities
7.0
The facilities need some updating to match the standards of a 4-star hotel.
Alison
United Kingdom,
July
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were very comfortable, and the staff was extremely helpful. The location was perfect, right in the center of everything, and the dining options were excellent. The facilities provided added to the overall experience.
Rooms
9.0
My room was fantastic and made my stay very comfortable. I particularly enjoyed the steam/sauna, lobby bar, and the amazing room service menu.
Service
9.0
The hotel staff were not only very helpful but also very knowledgeable. They were a credit to the hotel, paying attention to details like recognizing the ramp that leads up to the lobby entrance. The services provided, including room service, car hire, and housekeeping, were top-notch.
Location
10.0
The location of the hotel was excellent, just a short walk to major attractions like the Bund, People's Park, and plenty of shopping opportunities. Being close to the subway station and directly on Nanjing Road made getting around very convenient.
Dining
8.0
I was impressed with the dining options available at the hotel, from the fresh bread and juices at breakfast to the various main course choices. The dining experience was great, especially being right on Nanjing Road mall.
Facilities
9.0
The hotel's facilities were fantastic, offering everything I needed for a comfortable stay. I appreciated the additional amenities like two hours of meeting room use and the proximity to coffee houses for breakfast.
Richard
United Kingdom,
June
2023
6.6/10
The hotel's location is perfect, near the pedestrian street and subway, making it ideal for exploring. The rooms had a strong cigarette smoke smell, and the newly renovated room promised was not ready upon our arrival. The service was helpful but average overall. The dining experience exceeded expectations with abundant choices. The hotel lacks some facilities, needing improvement in various aspects.
Rooms
5.0
The rooms had a strong cigarette smoke smell and the promised newly renovated room was not ready upon arrival.
Service
6.0
The service was helpful but average overall.
Location
8.0
The location is very convenient for exploring, with easy access to the pedestrian street and subway.
Dining
8.0
The dining experience was beyond expectations with abundant choices.
Facilities
6.0
The hotel lacks some facilities and needs improvement in various aspects.
Dan
United States,
May
2023
8.4/10
The hotel is right in the heart of the vibrant pedestrian area of East Nanjing road, making it super convenient for anyone looking to have a great time in Shanghai. The accommodation may be a bit hard to find initially, but once settled, you'll appreciate the prime location. The hotel offers a mix of modern comfort and a few worn spots in the rooms for a one-night stay but nothing that hinders the overall experience. The staff are always ready to assist you and ensure that any language barriers are swiftly dealt with. The dining experience is top-notch, with delicious traditional local cakes and high-quality offerings, though the wait staff might need a bit of a lift in their attitude. Overall, a bit of a hidden gem nestled in a bustling atmosphere.
Rooms
7.0
The rooms are a little bit run down but still provide a comfortable stay.
Service
9.0
The staff were very helpful in arranging tours and navigating around, making sure language was not an issue.
Location
9.0
The hotel is in a great location, right in the heart of the pedestrian area in East Nanjing road.
Dining
8.0
The dining experience, though very good in terms of quality, was slightly marred by rude wait staff.
Facilities
9.0
The hotel provides excellent facilities to enhance your stay.
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